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Customer Comments:

"Just a quick note to say thank you. All 500k of the C5 envelopes have arrived. Thanks so much for the quick delivery!"

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To order a sample, please fill in the form below. We will post the sample to the address you provide below.

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Request printed envelope

For a quote on Printing call us on 01282 444 923 / 07534 146 088 or fill in the form below:

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Ask the experts

If you have an enquiry call us on 01282 444 923 / 07534 146 088 or fill in the form below:

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Terms and Conditions

(1) Introduction

These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website.


(2) Intellectual property rights

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all our intellectual property rights are reserved.


(3) Licence to use website

You may view, download for caching purposes only, and print pages from the website, provided that:

(a) you must not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system;

(b) you must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose;


(4) Limitations of liability

The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the website remains available or that the material on this website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).

Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise - including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.

However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.


(5) Restricted access

Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. You accept responsibility for all activities that occur under your user ID or password.

We may disable your user ID and password at our sole discretio.


(6) Variation

We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.


(7) Entire agreement

These terms and conditions, together with our privacy policy constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.


(8) Law and jurisdiction

This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.


(9) Returns

At Ace Envelopes Ltd there may be occasions whereby you want to return items. If for any reason you are unhappy with your purchase you can return it to us in its original condition within 7 days of the date you received them (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the envelopes only. Products shall be returned at your expense and a handling charge of 20% will be applied to all products returned. Please Note: We can only accept opened items if they are faulty. Postage will only be refunded on goods which are faulty up to a maximum of £4.50. We are unable to refund your postage costs and advise you to keep a proof of postage for your records for all returned goods. No exceptions will be made. If the Purchaser wishes to return Goods to Ace Envelopes for any of the above reasons, please contact us on mail@ace-envelopes.co.uk to make the appropriate arrangements. The address for all returns is;

ACE Envelopes Ltd, C/o Blake, Watercombe Park, Yeovil. Somerset. BA20 2HL. (Please mark goods with your Order Number.)


(10) Cancellations

Under UK law you are entitled to a "cooling off" period after placing your order. You may cancel your order without giving a reason and return your goods within 7 working days of receiving the goods. Customers will receive a full refund of all charges other than postage. Goods must be returned as new and unused. Where goods are supplied in sealed packs or containers, the packs or containers must be unopened. This does not apply to bespoke made items The cost of and safe return of the goods is the responsibility of the customer. You are advised to obtain a proof of postage from the post office. We are not responsible for the loss of any items during return transit.


(11) General

Coloured envelopes, card & paper by their nature have a tendency to fade, some colours more than others and in particular recycled papers. It is important when storing or displaying envelopes, card & paper to avoid direct exposure to sunshine or bright lighting systems. Colours may be subject to change. If you are unsure about any of the above please contact us for further information. One of our staff will be more than happy to answer any questions you may have. By ordering from this website, completing online order payment facility or via telephone orders you automatically agree to these terms, if you are in any doubt about your rights please contact us before placing your order. A written copy of our terms and conditions is available to any customer free of charge to a UK postcode.


(12) Our contact details

The full name of our company is ACE Envelopes Ltd and our address is Hillside House, 2-6 Friern Park, London, N12 9BT. Our Company number is 2978480. Our VAT number is GB649363310.

You can contact us by email: mail@ace-envelopes.co.uk