Delivery information

Next working day courier to UK Mainland only. All Deliveries other than UK Mainland at additional cost. 

Please call 020 8445 0123 for cost to other destinations.

Order before 15.00: Next Working Day
Order after 15.00: Working Day After Next

Because we know how important it is to get the supplies you need as quickly as possible, we aim to deliver all orders placed before 15.00 by the next working day. Orders received on Friday will be delivered the following Monday. All orders placed at the weekend will be delivered the following Tuesday. ACE Envelopes cannot be held responsible for any consequential loss due to late or non-delivery.

Delivery times are between 7.00 am and 6.00 pm. We cannot specify an exact time when we will deliver. The delivery driver needs to obtain a signature for all parcels. If you are unavailable to accept delivery, your order may be left with a neighbour if they are willing to sign for it. Please note parcels cannot be left in porches, sheds etc. Most deliveries are attempted twice and the driver will leave a card stating when delivery will be re-attempted or if the parcel has been left with a neighbour.

Delivery Costs

Order value under £150.00 before VAT: £4.50
Order value over £150.00 before VAT: FREE

Delivery Options

• Delivery charges are all subject to VAT and are excluded from any discount offers.
• Delivery dates and times cannot be guaranteed.
• We will always do our utmost to get the delivery to you as fast as possible.
• Working days are classed as Mon-Fri and exclude Bank Holidays.
• Orders placed after cut off times will generally be despatched next working day.
• All courier deliveries must be signed for and times cannot be specified.
• All orders are subject to sufficient stock availability.
• We will endeavour to contact you in the rare event there is a problem with the service or charge selected.
• Restrictions may apply.

If anything is unclear please contact mail@ace-envelopes.co.uk